Demand driven performance : using smart metrics /

"Learn how to implement demand driven metrics for vast improvement in measuring performance.Demand Driven Performance details why the outdated forms of measurement are inappropriate for current circumstances and reveals an elegant set of global and local metrics to fit today's demand drive...

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Bibliographic Details
Main Author: Smith, Debra, 1952-
Other Authors: Smith, Chad, 1971-
Format: Book
Published: New York : McGraw-Hill Professional, [2014]
Notes:Includes index.
Description:xxiv, 312 pages : illustrations ; 24 cm
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Location: Fairchild - 7th Floor - North

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