Demand driven performance : using smart metrics /

"Learn how to implement demand driven metrics for vast improvement in measuring performance. Demand driven performance details why the outdated forms of measurement are inappropriate for current circumstances and reveals an elegant set of global and local metrics to fit today's demand driv...

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Bibliographic Details
Main Authors: Smith, Debra, 1954- (Author), Smith, Chad, 1971- (Author)
Format: eBook
Published: New York : McGraw-Hill Professional, [2014]
Notes:Includes index.
Description:1 online resource (xxiv, 312 pages) : illustrations
Series:McGraw-Hill's AccessEngineering
Online Access:Available to Lehigh users via McGraw-Hill
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